I help chiropractors achieve next-level results through ethical, effective communication.
So you can succeed by developing genuine connection and understanding with your patients.
A Happier You
Chris presents these very important topics so well. Thorough and very well thought through whilst still entertaining, with lots of stories to keep you focused on the patients - and to cement the new knowledge in your head.
I did his 1 day Advanced Communication seminar, and although this is an area I have studied for a few years, there was some great information, thinking and strategies to implement on Monday morning. These ideas are a must for any clinician - regardless of your way of practising.
- Ulrik Sandstrom, BCA Board Member and Elite Sports Chiropractor
Chiropractic has some big problems!
Most Strategies Are Unethical
The loudest voices in the profession boast about "Patient Management Programs". Their claims are far-fetched, and their methods don't sit right with many of us. "Communication" really means psychological tactics, sales techniques or downright unethical manipulation.
Traditional techniques don't work anymore
Perhaps you've been lucky enough to find a mentor. But many of these are clinic owners, who built their businesses using out-of-date techniques. They also lean on their reputation, which took decades to develop.
"You can either earn well or sleep well"
Many clinicians end up feeling they must choose between their patients best interests and their income. They're determined not to be seen as "one of those chiropractors" and put a ceiling on their growth. They focus on their patients, and try to ignore the subtle frustration the feel.
I spent years in this place myself. I get it!
But there is a better way!
As it turns out, there is a wealth of research out there on effective, ethical communication. It’s just that most of it sits outside of chiropractic. These techniques have been tested for years in the real world, with thousands of patients. I’ve studied these various approaches, and worked out how to apply them to our profession.
This has resulted in the development of specific strategies and protocols. These enable you to build strong therapeutic relationships in a totally ethical manner. This is what I teach.
I help Clinicians get better results through honest, ethical and effective communication. I've been training colleagues since 2013, both as a registered trainer for new graduates with the Royal College of Chiropractors (RCC), and through seminars and bespoke training's throughout the UK.
I've spoken internationally on communication skills and patient-centred care, I'm currently the lead PRT Tutor for the College's South East Thames Faculty, and a guest lecturer at London South Bank University's new Masters in Chiropractic degree.
In 2017 I launched Patient Centred Training to provide more educational opportunities for colleagues. Since then I've gone on to train hundreds of DC's to effectively connect with their patients.
So, Why This Course?
An Immersive, Interactive Experience
This course is my most interactive yet! It's a distillation of years of lecturing and 1-on-1 work with DC's. It covers everything I teach in a 2 day seminar and more. And unlike a regular seminar, it's tailored specifically to you!
Saves you time and effort
Learn online, from the comfort of your own home. No more long journeys, paying for hotels and giving up your weekends! The content is released at a steady pace over 12 weeks, and you'll have lifetime access to everything you complete.
Personal attention and Support
I'll be there to support your learning, keep you on track and troubleshoot any obstacles along the way. This isn't a regular on-demand or group course - you'll get weekly 1-on-1 time with me as well as unlimited voice and email support throughout the course.
To ensure you get the attention you deserve, there are only 8 places available!
By The End Of This Course, You'll Be Able To...
In short, you’ll become a more effective, fulfilled and successful DC!
100% Money Back Guarantee
If you feel don't get enough value form this course, I'll refund you the full fee. No quibbles, no fuss. The only condition is that you finished the course and attended a 1-2-1 session with me.
We had a great day with Chris! Communication skills could potentially be a very dry subject but Chris brought loads of energy and kept the material engaging, interesting and thought provoking. I’ve already made changes to my practice and will get working on the rest.
What will be included?
Setting The Stage
- The patient’s journey to your clinic (before they book in)
- First impressions, and putting patients at ease
- Practitioner characteristics that make or break rapport
- Avoiding flawed techniques and “conventional wisdom”
Understanding Your Patient
- Motivational Interviewing and Listening Skills
- Finding the goals and emotional impact
- Avoiding unconscious “Roadblocks” to effective communication”
- The “Pre-Diagnosis”
- Explaining findings, your treatment, and the plan
- Managing uncertainty
- Setting expectations
Advanced Skills For Boosting Motivation
- Active care and adhering to the plan
- Discussing lifestyle change and co-management options
- How to smoothly manage “difficult patients”
- Discussing maintenance care and longer term options
-Emma Louise Emerson
Chris was an amazing presenter. Our team loved his interactive seminar and we gained a lot from discussing patient centred care from our site. Chris is a very forward thinking practitioner and he has a genuine love for patient well-being and education. New graduates and established practices will benefit from his courses.